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Warranties and SmartCare for Peplink FusionHub

Peplink offers optional extended warranties (AKA EssentialCare) for all of their FusionHub licenses, and SmartCare support is available for the higher-end licenses. These options can be added here even if you already own your FusionHub license.

To order licenses and warranties for other Peplink/Pepwave products, refer to our Peplink Add-Ons page


InControl 2 (Essential/Pro/Solo only): Access to IC2 is included when your device is under warranty. After your warranty has expired, FusionHub Essential, Pro, and Solo users can maintain access to InControl 2 by purchasing an IC2 license. InControl-only subscriptions are not available for higher-tier FusionHub licenses (users of those FusionHubs must purchase an extended warranty or SmartCare license).


Extended Warranties/EssentialCare: Peplink provides a one-year standard warranty at no additional charge. This warranty period can be extended if desired - the extended warranty gives users access to firmware upgrades and new versions that become available (only in-warranty devices have access!). The one-year extended warranty option gives you an additional year on top of the standard one year for a total of two years of warranty protection, the two-year warranty option gives you an additional two years for a total of three years.


SmartCare Support: SmartCare is a support option that includes an extended warranty as well as phone and email support. It can be added for one or three years